Privacy Policy
This Privacy Policy explains how movescool (“we,” “our,” or “us”) collects, uses, protects, and processes your personal information when you visit our website, place an order, or use our services. We value your privacy and are committed to safeguarding your personal data in accordance with applicable U.S. laws.
By accessing our website, you acknowledge that you have read and agreed to this Privacy Policy.
1. Information We Collect
We may collect the following types of information when providing our services:
1. Information You Voluntarily Provide
Including, but not limited to:
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Name
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Shipping address
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Contact information (email address, phone number)
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Order details
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Payment information (processed through third-party payment processors; we do not store full credit card numbers)
All sensitive information such as credit card numbers is collected only on secure pages protected by SSL encryption to ensure safe transmission.
2. Information Automatically Collected
When you browse our website, we may collect:
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Device information, browser type, IP address
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Cookies and analytical data
This information is used strictly for website operation, performance improvement, and security—not for identifying individual users.
2. How We Use Your Information
We do not collect personal information for the primary purpose of selling or advertising. All data is used within the reasonable operational scope of our services, including:
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Processing and fulfilling orders
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Providing shipping updates and customer support
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Improving website performance and user experience
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Sending promotions or marketing emails only with your explicit consent (opt-out is always available)
We will not use your personal information, photos, or any user content for advertising purposes without your explicit consent.
3. Sharing & Disclosure of Information
We strictly commit to the following:
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We do not sell users’ contact information.
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We do not share personal information with third parties for commercial gain.
We only share information in situations necessary for service fulfillment or required by law:
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Service fulfillment (e.g., shipping carriers, payment processors—only essential data is provided).
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Legal compliance (e.g., responding to lawful requests from U.S. courts or law enforcement).
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Fraud prevention & security when needed to protect website integrity.
All partners must follow privacy standards consistent with this policy.
4. Data Security
We implement reasonable and industry-standard measures to protect user data, including:
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SSL encryption for sensitive data
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Access control and permission management
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Secure server architecture
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Regular security audits
While we strive to ensure maximum protection, no method of online transmission is 100% secure. If a data breach occurs, we will notify affected users in accordance with U.S. law.
5. Your Rights (Under U.S. Privacy Laws)
In compliance with U.S. privacy regulations (including CCPA and CalOPPA where applicable), you have the right to:
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Access the personal data we have about you
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Correct inaccurate information
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Request deletion of your data under certain conditions
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Opt-out of data sale (we do not sell data)
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Withdraw consent for marketing communications at any time
To exercise your rights, contact us at: service@movescool.com
6. Compliance With Applicable Laws
This Privacy Policy is designed to comply with applicable U.S. federal and state privacy laws and regulations, including:
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Federal Trade Commission (FTC) guidelines
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California Consumer Privacy Act (CCPA)
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California Online Privacy Protection Act (CalOPPA)
If our policy needs to be adapted for other jurisdictions in the future, we will ensure alignment with the requirements of the target region.
7. Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 13. If such data is inadvertently collected, we will promptly delete it upon discovery.
8. Updates to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or to comply with legal requirements. Updates will be posted on this page with the latest effective date. If major changes occur, we will notify users in advance.
If you have any queries, Please contact with phone, email. We will reply soon.
Company information:Kunming Chaoxian International Trading Co., Ltd.
Phone number : +86 189 5010 1272
Email : service@movescool.com
Company Address: L, No. 555, Heilinpu Street, Haiyuan Community, Wuhua District, Kunming City, Yunnan Province, China
Working Time : Mon - Fri 08:00-17:00(UTC+8)
On the business day, we will back to you within 24 hours